Sales
Don Hayes
Managing Director
(800) 888-4478, voice mail 3324
dhayes@bwibooks.com
I began my career as an Account Manager for Follett Library Resources in 1985. I have lived and worked in a number of locations including the Southeast, West Coast, Mid Atlantic, and Midwest. Through a number of positions with FLR and BWI, I bring 25 years of sales, library and executive management experience to BWI.
Craig Seeger
Director of National Sales
(800) 888-4478, voice mail 6307
cseeger@bwibooks.com
I began working for BWI as a Regional Account Manager in the Northeast, and then as Eastern Sales Manager and Director of National Sales. I earned a BS in Business Management with honors from Albertus Magnus College.
Eileen Armour
Sales Development Manager
Alabama, Georgia, Mississippi, west Tennessee, North Carolina, South Carolina, east Tennessee, south Virginia
(800) 888-4478, voice mail 6315
earmour@bwibooks.com
I spent 14 years in a public library system before joining BWI as a Vendor Coordinator. I worked as Special Interest Buyer and BeeWee Bound Coordinator, and Manager of the Purchasing Department before becoming a Regional Account Manager.
Phillip Burks
Regional Account Manager
north Illinois, north Indiana
(800) 888-4478, voice mail 6300
phillip.burks@bwibooks.com
I’ve spent over 25 years as a District Sales Manager in the financial and telecommunications arena. I am excited about delighting our customers with the great services BWI has to offer.
Alana Deppe–Mariota
Regional Account Manager
Hawaii
(800) 888-4478, voice mail 3834
alana.deppe-mariota@bwibooks.com
I joined BWI with more than 18 years of Account Management experience. Growing up on the island of Kauai, I received my BA and MBA from Chaminade University of Honolulu. I currently reside in Honolulu with my husband and two children. I look forward to delighting public library customers throughout the state.
Brette Dorris
Regional Account Manager
Arkansas, south Indiana, south Illinois, Missouri, Oklahoma
(800) 888-4478, voice mail 6289
bdorris@bwibooks.com
After graduating with a BS and MBA from Eastern Illinois University, I settled in the St. Louis area. I joined BWI with over twenty years of service and sales experience in the education and publishing industries.
Jason Goodson
Regional Account Manager
Louisiana, Texas
(800) 888-4478, voice mail 6303
jason.goodson@bwibooks.com
I earned a BBA from Texas State University. I’ve lived in Texas for over 20 years, and I bring more than ten years of sales and customer service experience to BWI.
Max Harned
Regional Account Manager
Alaska, Idaho, Montana, Oregon, Washington, Wyoming
(800) 888-4478, voice mail 6319
mharned@bwibooks.com
I have worked as a high school teacher and coach, for an educational products company, and an international direct sales company. I earned a Bachelor’s Degree from St. Martins University and a Master’s Degree from Pacific Lutheran University.
Wally Jones
Regional Account Manager
Michigan, west New York, north Ohio, west Pennsylvania
(800) 888-4478, voice mail 6314
wally.jones@bwibooks.com
I hold a BA and MA from Kent State University in Ohio. Before coming to BWI, I gained over 20 years of experience in sales, customer relations, and management in the imaging industry with Eastman Kodak and Konica Minolta companies.
Glenn Kasofsky
Regional Account Manager
Delaware, Maryland, New Jersey, east Pennsylvania, north Virginia, Washington D.C.
(800) 888-4478, voice mail 6323
gkasofsky@bwibooks.com
I hold a BS in Hotel and Restaurant Management and a Master’s in Tourism Administration from George Washington University. I’ve worked with Marriott Educational Food Services, George Washington University, and The American Society of Association Executives.
Michael Keegan
Regional Account Manager
California, Hawaii
(800) 888-4478, voice mail 6317
michael.keegan@bwibooks.com
I am originally from the Midwest and have lived in California since 1999. I have over ten years experience in Account Management Services, and I am delighted to be the newest member to the BWI team.
Matt Kusterer
Regional Account Manager
Connecticut, Maine, Massachusetts, New Hampshire, NYC, east New York, Rhode Island, Vermont
(800) 888-4478, voice mail 6316
matt.kusterer@bwibooks.com
I earned a B.S. in Business Administration: Marketing from Marist College in Poughkeepsie, NY. Prior to coming to BWI, I gained outside sales experience in the Metro New York Area working in the diversified outsourcing industry, and also was a consultant for retirement services.
Ryan McNicholas
Regional Account Manager
Arizona, Colorado, New Mexico, Utah, Nevada
(800) 888-4478, voice mail 6287
ryan.mcnicholas@bwibooks.com
I hold a BA in Finance & Marketing from Benedictine College. Prior to joining BWI, I owned an insurance agency and worked for a real estate company in the southwest.
Marie Robertson
Regional Account Manager
Kentucky, south Ohio, West Virginia
(800) 888-4478, voice mail 6241
mrobertson@bwibooks.com
I have a MLS degree from the University of Kentucky and I have been a member of the BWI management team for seventeen years. My areas of expertise are Cataloging, EDI and Computer Services which BWI uses to support customers’ acquisitions and value-added services.
Jennifer Rose
Regional Account Manager
North Dakota, South Dakota, Minnesota, Wisconsin, Nebraska, Kansas, Iowa
(800) 888-4478, voice mail 6326
jenniferrose@bwibooks.com
I earned a biology degree at Metropolitan State University in St. Paul, MN. Before coming to BWI, I worked in the radio advertising industry for many of the top stations in the Minneapolis/St. Paul market.
Scott Starr
Regional Account Manager
Florida
(800) 888-4478, voice mail 6288
sstarr@bwibooks.com
I served in the United States Marine Corps and hold a BA in Organizational Communication from the University of Central Florida. Before joining BWI, I co-owned a water sports marketing company, and worked for a telecommunications company.
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